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Emotional Intelligence

Fee

On Contact

Duration

1 Day

About the course

Overview: This advanced Emotional Intelligence (EI) program deepens participants’ ability to understand, manage, and influence emotions in complex professional settings. It enhances leadership presence, empathy, and resilience while strengthening decision-making and interpersonal effectiveness. The training focuses on applying EI to drive collaboration, innovation, and organizational success.

 

Training Outline: Emotional Intelligence

  • The Science and Psychology Behind Emotional Intelligence

  • The Four Domains of EI: Self-Awareness, Self-Management, Social Awareness, Relationship Management

  • Advanced Emotional Regulation Techniques

  • Neuroscience of Emotions and Decision-Making

  • Identifying and Overcoming Emotional Triggers and Biases

  • The Role of Empathy in Leadership and Team Dynamics

  • Building Emotional Agility and Resilience under Pressure

  • Managing Conflict through Emotional Awareness

  • Influence and Persuasion through Emotional Connection

  • Applying EI for Change Leadership and Organizational Transformation

  • Emotional Intelligence in Hybrid and Digital Work Environments

  • Measuring and Enhancing EI for Continuous Professional Growth

your instructor

Ejaz Ahmed Shakoori,
Manager Planning & Operations Institute of Professional Training,
03335360618, 051-2808169

Telecom Foundation Complex, Telecom Foundation HQ, 7 Mauve Area, G-9/4, Islamabad

+92-51-2808159-64

© 2023 Telecom Foundation - All rights Reserved

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